Privacy Policy

This privacy policy applies to personal information collected through the Crownfelaro website and during our event planning services. It covers visitors to crownfelaro.com, corporate clients, private hosts, and event attendees whose details are provided to us. It does not apply to third-party websites linked from our site.

• Visitors to crownfelaro.com
• Corporate clients and private hosts
• Event attendees whose details are provided to us

We collect information you provide directly, information collected automatically, and information from third parties. We do not collect any data related to online gambling or real-money wagering.

Information you provide directly

• Name
• Email address
• Phone number
• Company name
• Event details and any other information you submit via forms or correspondence

Information collected automatically

• IP address
• Browser type
• Device information
• Pages visited and referring URLs through cookies and similar technologies

Information from third parties

• Publicly available business contact details
• Information provided by event organisers with consent

We use your personal information to provide and improve our event services, respond to enquiries, and meet legal obligations. We do not use personal information for online gambling or real-money wagering.

• To respond to enquiries and plan events
• To send administrative communications about your event
• To improve our website and services
• To comply with legal and regulatory requirements
• To send marketing communications if you have opted in

We process personal information only when we have a lawful basis to do so under UK GDPR.

• Consent: when you have given clear consent for specific purposes, such as marketing.
• Contract: when processing is necessary to perform a contract with you or to take steps at your request before entering a contract.
• Legal obligation: when we need to comply with a legal or regulatory obligation.
• Legitimate interests: when processing is necessary for our legitimate business interests, such as improving our services, and those interests are not overridden by your rights.

We do not sell your personal information. We may share information with trusted service providers and as required by law. We do not share information for online gambling or real-money wagering purposes.

• Service providers: companies that help us operate our website, manage events, or send communications, under strict confidentiality agreements.
• Legal authorities: when required by law, regulation, or legal process.
• Business transfers: in connection with a merger, acquisition, or sale of assets, with appropriate safeguards.

We retain personal information only for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required by law.

• Enquiry data is typically retained for up to 24 months after last contact.
• Event-related data is retained for up to 6 years after the event for legal and accounting purposes.
• Marketing data is retained until you withdraw consent.

We implement appropriate technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, or destruction. While no method of transmission or storage is completely secure, we strive to protect your data.

• Encryption of data in transit and at rest
• Access controls and staff training
• Regular security assessments
• Secure hosting environments

Under UK GDPR, you have the following rights regarding your personal information. To exercise any right, contact us using the details below.

• Right to access: request a copy of your personal data.
• Right to rectification: correct inaccurate or incomplete data.
• Right to erasure: request deletion of your data in certain circumstances.
• Right to restrict processing: limit how we use your data.
• Right to data portability: receive your data in a structured, commonly used format.
• Right to object: object to processing based on legitimate interests or for direct marketing.
• Right to withdraw consent: withdraw consent at any time where processing is based on consent.

We use cookies and similar technologies to enhance your experience on our website, analyse traffic, and understand how visitors interact with our site.

• Essential cookies: necessary for the website to function.
• Analytics cookies: help us understand visitor behaviour.
• You can manage cookie preferences through your browser settings or our cookie consent tool.

See our Cookie Policy for more details.

We may update this privacy policy from time to time. The latest version will always be available on this page, and we will update the effective date at the top. Material changes will be highlighted on the website or communicated via email where appropriate. We encourage you to review this policy periodically. The current effective date is 9 September 2026.

If you have any questions about this privacy policy or wish to exercise your data protection rights, please contact us:

• ✉ [email protected]
• ✆ +44 161 834 2917
• ⌂
  Crownfelaro Bespoke Events & Casino, 12 King Street, Manchester, M2 6AW, United Kingdom

Crownfelaro provides authentic offline casino table experiences for social gatherings and corporate networking only. We strictly do not offer online gambling, real-money wagering, or cash payouts.